If you have any design ideas, please contact our professional team; our contact details are displayed on the right. We will hold a professional discussion regarding all details, such as quantity, design, and more.
Can I personalize my order?
We offer fully customized fridge magnets, including the material, size, manufacturing process, and packaging. Every detail will be crafted according to your specifications.
How long does it take to receive my order?
The production lead time is approximately 7 working days after all details are confirmed; the exact timing depends on the specific customization details. Shipping takes approximately 5–7 working days.
Do you offer international shipping?
We provide international shipping services worldwide. We offer various shipping options based on order volume and your location. End-to-end shipment tracking is provided.
Do you provide after-sales service?
We provide professional after-sales service. We will confirm all product details with you before production begins. We will take photos for your confirmation prior to packaging and shipping. Should any product errors arise due to issues on our end during production, we will provide compensation and rectification.
Because our products are custom-made, we cannot accept returns or exchanges for non-defective items. However, if your item arrives damaged, defective, or incorrect, we’ll gladly send a replacement or issue a refund.
How do I request a return or replacement?
Please email minoz0818@gmail.com within 7 days of delivery with your order number, photos, and a brief description of the issue. Our team will respond promptly to resolve the problem.
What if I’m not satisfied with my product?
The production team will confirm all the details before production, then arrange for the production. They will take photos before packaging and transportation. We ensure that every detail is made according to your design. If you are not satisfied with anything, please contact us. We will reply as soon as possible and help you solve the problem.
We accept credit and debit cards (Visa, MasterCard, American Express) PayPal TT ..... Other payment methods can be discussed in detail during the transaction. All transactions are processed safely through encrypted payment gateways.
CONTACT US
If you have any queries, get in touch today! Don't hesitate. We try to take the extra step for our customer satisfaction.
